This Policy explains the use of cookies, SDKs and similar technologies across Fluidra websites and applications, including their main categories, purposes and how users can manage their choices.
COOKIE POLICY
COOKIE POLICY AND OTHER TRACKING TECHNOLOGIES FOR THE EUROPEAN UNION
1. What are cookies and similar technologies?
Fluidra websites and applications may use cookies and similar technologies to enable digital services and functionalities, remember user choices and, where applicable, and subject to the required consent, measure usage, improve our digital services and support advertising or marketing activities.
Cookies are small files or pieces of information that may be stored on or accessed from your device when you visit a website.
In mobile applications and other digital environments, similar functions may be performed through technologies such as software development kits (SDKs) or libraries, pixels, tags, scripts, local storage technologies, local caches or databases, installation, session, user, device or application identifiers, advertising identifiers, push notification tokens, tracked URLs, web views, embedded third-party components and other technologies that store information on, or access information from, a user’s device.
Device or operating-system permissions, such as location, notifications or connectivity permissions, are not themselves cookies or similar technologies, but may control access to device functionalities used by an application and can be managed through the relevant application or device settings.
Throughout this Policy, we refer collectively to these technologies as “cookies and similar technologies”.
The technologies available on a particular Fluidra website or application depend on the functionalities and services implemented in that digital environment. Where available, you can view and manage the categories applicable to the relevant website or application through its Cookie Settings, Privacy Settings or other consent management mechanism.
2. How Fluidra classifies cookies and similar technologies
Fluidra uses the following standard categories across its European websites and applications.
Strictly Necessary
These technologies are required for the operation, security or functionality of the website or application, or to provide a service or functionality expressly requested by the user.
They may support functions such as session management, authentication, security controls, consent management, load balancing, essential forms, account access, device or application security, device pairing or connectivity, basic synchronisation, service configuration and technical logging or error diagnostics where strictly necessary for the operation of the service.
Where a technology is strictly necessary to provide the website, application or functionality requested by the user, it may be used without consent in accordance with applicable law.
A technology will not be considered strictly necessary where it is also used for analytics, advertising, profiling or commercial personalisation.
Preferences / Functional
These technologies allow the website or application to remember choices made by the user and adapt certain functionalities or the presentation of the service.
They may include preferences such as language, country or region, display settings, configuration options or other functional choices made by the user.
Depending on their specific purpose and implementation, certain preference technologies expressly requested by the user may not require consent. Where consent is required, they will only be activated after the relevant choice has been made.
Analytics / Measurement
These technologies allow Fluidra to understand how users interact with its websites and applications, measure performance and identify opportunities to improve content, functionalities, navigation and the overall digital experience.
Depending on the relevant digital environment, they may measure information such as page or screen views, app openings, clicks or interactions, downloads, registration or login events, onboarding completion, device pairing, feature usage, support interactions, traffic or campaign sources, application performance, stability metrics, error or crash information, device information or other usage metrics.
Technical performance, error or diagnostic information may fall within this category where its collection goes beyond what is strictly necessary to operate, secure or maintain the service.
Where required by applicable law, Analytics technologies will only be activated after the user has provided consent.
Marketing / Advertising
These technologies may be used to measure advertising or marketing campaigns, understand the effectiveness of commercial communications, create or activate audiences, attribute conversions, retarget users or personalise advertising and commercial content.
Depending on the relevant environment, these technologies may use advertising identifiers, pixels, SDKs or similar technologies to support such activities.
Where applicable, Marketing technologies will only be activated after the user has provided the required consent.
3. Third-party services and similar technologies
Fluidra websites and applications may integrate third-party services or components, such as embedded videos, maps, chat tools, external forms, captchas, social media features, analytics services, authentication tools or other digital functionalities.
These services may use cookies, SDKs or other similar technologies depending on their configuration and the choices made by the user.
Where the use of these technologies requires consent, they will remain inactive until the relevant consent has been provided.
Information about the third parties and technologies currently used in a particular Fluidra website or application is available, where applicable, through the Cookie Settings, Privacy Settings or other consent management mechanism provided in that digital environment.
4. How to manage your choices
Where consent is required, you can accept, reject or customise the use of cookies and similar technologies through the consent management mechanism provided in the relevant Fluidra website or application.
On websites, this functionality may be available through the cookie banner and the “Cookie Settings” link.
In applications, the relevant choices may be available through the application’s Privacy Settings, Consent Settings or equivalent controls.
Certain device-level permissions, such as location, notifications or connectivity permissions, may be managed separately through the application or operating-system settings.
You can change or withdraw your choices at any time through the mechanisms made available in the relevant digital environment.
Strictly Necessary technologies cannot be disabled where they are required for the operation or security of the website or application or to provide a functionality expressly requested by you.
Your choices regarding Preferences, Analytics and Marketing technologies will be applied according to the purposes, configuration and consent requirements applicable to the relevant website or application.
5. Information about the technologies used
Up-to-date information about the cookies and similar technologies used in the relevant Fluidra website or application is made available through the applicable consent management mechanism, privacy settings or equivalent functionality.
Where applicable, this information identifies the relevant technologies, their category and purpose, duration and the relevant third-party provider.
This technology-specific information forms part of this Policy and should be read together with the general information provided above.
The technical solution used to provide this information may vary depending on the relevant website, application or technology environment.
6. Browser, device and application settings
In addition to the controls provided by Fluidra, your browser, device or operating system may allow you to manage certain technologies or permissions.
For example, browsers may allow you to delete or block cookies, while mobile operating systems may provide controls relating to application permissions, advertising identifiers, location, notifications or other device-level functionalities.
These controls operate independently from Fluidra’s consent management mechanisms. Restricting certain technologies or permissions may affect some functionalities of the relevant website or application.
7. International data transfers
Some third-party technologies may involve the processing of personal data outside the European Economic Area.
Where such transfers occur, Fluidra and/or the relevant third-party provider will apply the transfer mechanisms and safeguards required under applicable data protection law.
Where applicable, further information about international transfers carried out by relevant third-party providers may be available through their privacy information or through the information provided in connection with the relevant website or application.
8. More information and exercising your rights
For more information about how Fluidra processes personal data, applicable retention criteria, your data protection rights or how to contact Fluidra’s Data Protection Officer, please refer to our Privacy Policy.